Protección de datos

Protección de datos

We are happy that you have found your way to our website. In the following, we would like to inform you about what happens with your personal data when you visit our website. Personal data means any information relating to an identified person.



Be in touch GmbH
Gottesweg 173
50939 Cologne, Germany

Phone +49 221 420 22 07

More Details Imprint


Legal basis for the processing of personal data

Disclosure of personal data to third parties and processors

As a matter of principle, we do not pass on any data to third parties without your consent. However, if this should be the case, the data will be passed on on the basis of the aforementioned legal grounds. We also use order processors (external service providers, e.g. for web hosting of our websites) to process your data. If data is passed on to the processors as part of a contract processing agreement, this is always done in accordance with Art. 28 GDPR. We select our processors carefully, monitor them regularly and have been granted a right to issue instructions regarding the data.


Data transfer to third countries

The adoption of the European General Data Protection Regulation (GDPR) has created a uniform basis for data protection in Europe. Your data will therefore be processed primarily by companies to which the GDPR applies. However, if the processing is carried out by services of third parties outside the European Union or the European Economic Area, these must meet the special requirements of Art. 44 GDPR. This means that the processing takes place on the basis of special guarantees, such as the officially recognized determination by the EU Commission of a level of data protection corresponding to the EU or the observance of officially recognized special contractual obligations, the so-called "standard contractual clauses".


Deletion of data and storage period

Unless expressly stated in this privacy policy, your personal data will be deleted or blocked as soon as the purpose for storing it no longer applies, unless its continued storage is required for evidence purposes or is contrary to statutory retention obligations. If the prescribed retention period expires, your data will be blocked or deleted, unless the storage is still necessary for the conclusion or fulfillment of a contract.


Data collection on our website


Our website uses cookies. Cookies are used to make our website and your website experience more user-friendly, effective and secure. Cookies are small text files or small data sets that are stored in your browser (Mozilla Firefox, Google Chrome, Apple Safari, ...). The purpose behind this is: if you have visited our website once and come back later, our website will recognize you again.

Essential Cookies:

Essential cookies, also called "first party cookies", are technically necessary for the provision of our website and its functions and cannot be disabled. These cookies only persist for the current browser session.

Comfort Cookies:

We offer "convenience cookies" (also called functional cookies) on our website, which may be from us or third-party vendors. Disabling these cookies may prevent you from using some features, such as Google Maps. You can find more information below in the "Google Maps" section.

Analysis Cookies:

We use Google Analytics to continuously analyze our website and make statistical evaluations. We would be happy if you agree to the analysis and share your data with us. You can decide yourself via the privacy setting whether you agree or disagree with this analysis. These cookies allow us to learn from our website visitors and continuously update our website to provide you with a pleasant and informative website. You can find more information below in the section "Google Analytics".


Server log files

The provider of the pages automatically collects and stores information, which your browser automatically transmits to us (basis for data processing is Art. 6 GDPR). These are:

  • Browser type and browser version
  • Operating system
  • Referrer URL
  • Host name of the computer
  • Time of the server request
  • IP address


Third Parties

Google Maps

Our website uses the map service Google Maps (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) via an API (programming interface) to display maps and to create directions. By using this service, you consent to the collection, processing and use of automatically collected data (IP address) and data entered by you (e.g. addresses) by Google. This information is usually transmitted to a Google server in the USA and stored there. We have no influence on this data transmission.

More details about Google's handling of user data can be found here.

Google Analytics 4 (GA4)

We want to make our content and your user experience on our website as optimal as possible for you. For this reason, we use the web analytics service of Google Analytics (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). With the analysis it is possible for us to recognize when our visitors call up our pages, from which region they come, which search engines are used and can measure whether certain actions are carried out (e.g. clicks). We also collect log files, such as IP address, operating systems. This information is usually transmitted to a Google server in the USA and stored there. We have no influence on this data transmission. If you have given us appropriate consent via the privacy setting, the processing takes place.

More details about Google's handling of user data can be found here.


Customer Communication

Communication via contact form, fax or e-mail, your information will be processed for the purpose of handling the contact request. The legal basis for processing the data is your consent (Art. 6 GDPR). The responsible party has a legitimate interest in the processing and storage of the data in order to be able to respond to requests from users, to preserve evidence for liability reasons and, if necessary, to comply with its legal obligations to retain business correspondence.

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified. You have the option to revoke your consent to the processing of personal data at any time. Please feel free to contact us for this purpose.

Contact form

We offer you the possibility to contact us via our contact form on the website. The following information will be stored for the purpose of processing the request:

    • First Name
    • Last Name
    • E-Mail
    • Phone Number
    • Content of the request
    • Date & Time


The data you enter in the contact form will remain stored by us until you request us to delete it, revoke your consent to store it, or your request is resolved.


You are welcome to subscribe to our newsletter for free via our website. We use the online service Mailchimp for this purpose. During the newsletter registration, the data (email address, IP address, date of registration) from the registration form is transmitted to Mailchimp. After you have subscribed to our newsletter, you will receive an email asking you to confirm your registration again. Only if this confirmation takes place, you will be actively added to our newsletter distribution list. This is the so-called "double opt-in" process and serves to make your registration to our newsletter more secure.


You can unsubscribe from the storage of your data at any time, e.g. via the "unsubscribe" link in the newsletter (appears at the end of our newsletter).

More details about Mailchimp´s handling of user data can be found here.


Social Media

We use social media to keep you informed about our work, products and services.


When you visit our company page on LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland), LinkedIn processes your personal data. This data is transmitted to us by LinkedIn partly anonymized. The anonymized data is statistical data of our followers. In addition, we receive your profile name from LinkedIn when you like or comment on posts or follow our company page.

More details about LinkedIn´s handling of user data can be found here.


When you visit our company page on Instagram (Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland), Instagram processes your personal data. This data is transmitted to us partially anonymized. The anonymized data is statistical data. In addition, we receive your username from Instagram when you like or comment on posts or follow our site.

More details about Instagram´s handling of user data can be found here.


Rights of the data subject

Objection or revocation against the processing of your data

Insofar as the processing is based on your consent pursuant to Art. 6 (1) p. 1 lit. a), Art. 7 GDPR, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

Insofar as we base the processing of your personal data on the balance of interests pursuant to Art. 6 (1) p. 1 lit. f) GDPR, you may object to the processing. This is the case if the processing is not necessary, in particular, for the fulfillment of a contract with you, which is presented by us in each case in the following description of the functions.

Right to information
You have a right to information about your personal data stored by us in accordance with Art. 15 GDPR. This includes, in particular, information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, unless it was collected directly from you.

Right to rectification
You have the right to correct inaccurate data or to complete correct data according to Art. 16 GDPR.

Right to deletion
You have a right to have your data stored by us deleted in accordance with Art. 17 GDPR, unless legal or contractual retention periods or other legal obligations or rights to further storage prevent this.

Right to restriction
You have the right to request a restriction in the processing of your personal data if one of the conditions in Art. 18 (1) a) to d) GDPR is met.

Right to data portability
You have a right to data portability according to Art. 20 GDPR, which means that you can receive your stored personal data in a structured, common and machine-readable format.

Right to complain
You have a right to complain to a supervisory authority. As a rule, you can contact the supervisory authority for this purpose, in particular in the member state of your place of residence, workplace or the place of the alleged infringement.


Data Security

In order to protect all personal data transmitted to us and to ensure that data protection regulations are complied with by us, but also by our external service providers, we have taken appropriate technical and organizational security measures.

SSL encryption (https): This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us. You can recognize an encrypted connection by the prefix "https://" and the lock symbol in your browser bar.